Case study

A leading hospital in Coimbatore uses BackBone and has improved admin efficiency by 30%!


One of the leading Hospitals in South India, located in Coimbatore.


This Hospital planned to have a good HIS platform which can provide a complete solution to manage all the departments in a seamless manner connecting the Clinical and Administrative needs. They were also looking for a multi-tenant solution which can cover their hospital network across various locations by having a centralized deployment.

The top management also wanted to have the KPIs of the Hospital in a mobile interface ( through mobile application ) so that they can get real time update on the performance of the hospital.

The client also wanted a paperless system for the Doctors which has an electronic interface and digital tools like signature, stylus, access to patient records etc in a hand held device etc.


Aosta has decided to implement its flagship HIS solution called BackBone. This solution enabled the client to deploy the server in the Main hospital covering the other 3 locations through a “Hub-and Spoke model” providing seamless connectivity.

Given the large volume of transactions and the number of touch points across various departments, Aosta has deployed the solution in a Level 4 Data Centre in India.

  • Front Office
  • Patient Accounting & Billing
  • Ward Management
  • Bed Management
  • Pharmacy
  • Medical Records
  • Operation Theatre
  • CSSD
  • Inventory
  • HR Payroll
  • Master Health Check-up
  • Radiology
  • Cardiology
  • Dietary
  • Canteen
  • Blood Bank
  • Laboratory
  • Doctor Fee Accounting
  • Bio Medical Maintenance
  • Asset Management
  • Insurance Management
  • MIS
  • SMS Integration
  • Tally Integration
  • Physician Desktop


The client could get highly secure software system, which helped them to provide excellent patient centric platform. Through this platform, the patient could get their transactions done with less turnaround time. Besides, the client is able to increase the process time which enabled them to do more registrations/foot print in a day. This has increased the top line revenue of the hospital.


  • Microsoft .Net
  • Mobile Dashboard


No of Beds – 750

750- Bedded Multi-Disciplinary Advanced Super Specialty Hospital nestled in a serene atmosphere of over 20 acre piece of land. The location enables the patients to enjoy the rule of quietitude, away from the hustle and bustle of city life.


  • Aosta’s BackBone HIS is very comfortable to use and operate. We found many insightful tools in BackBone and departments like Finance, Front office, Lab and Pharmacy found the system to be very user friendly.

    Aosta’s backend team has given us excellent support after the roll out thus giving peace of mind when it comes to managing the complete IT backbone of KMCH.

    Kovai Medical Center and Hospital – Coimbatore
  • We have done a thorough evaluations of various HIS systems and finally engaged Aosta as they have the best product to us. We @ Yenepoya use Aosta BackBone across all our hospital streams as their system provide seamless experience to all the stakeholders within the hospital. The ease of use, contemporary best practices, tools like EMR & Mobile interface etc are some of the highlights of Aosta platform. We love to work with Aosta team.

    Yenepoya Medical College & Yenepoya Specialty Hospital – Mangalore