Case study

A leading Medical College in Mangalore adopted BackBone to improve their quality by reducing patient waiting time


One of the leading Medical Colleges in South India, located in Mangalore.


The client was in need of a HIMS software that could provide them a systematic way to make sense of all the information that could contribute improved quality and reduced waiting time. They also wanted a post implementation support to boost their confidence.

The need was also for an effective SMS Integration to provide SMS facility to the patients, Doctors and other Hospital Stake Holders. They wanted reports at various dimensions to track the performance of the departments and end users.


In order to provide them a solution aligning their requirements, Aosta decided to implement BackBone as an on premises model.

The following modules were deployed for the client benefits.

  • Front Office
  • Patient Accounting & Billing
  • Ward Management
  • Bed Management
  • Pharmacy
  • Operation Theatre
  • Medical Records
  • CSSD
  • Inventory
  • HR Payroll
  • Master Health Check-up
  • Radiology
  • Cardiology
  • Dietary
  • Canteen
  • Blood Bank
  • Laboratory
  • Doctor Fee Accounting
  • Bio Medical Maintenance
  • Asset Management
  • Insurance Management
  • MIS
  • Tally Integration
  • SMS Integration
  • Physician Desktop


BackBone could help them to monitor the performance of the departments and the end users which again resulted in the improvement of their efficiency. The system helped them to improve their footprints and reduce the TAT for patient tests.

With SMS Integration, the communication gap within the hospital is reduced. With the bi-directional integration with their lab equipments, there is no need for any manual intervention in the result entry.


  • Microsoft ASP.Net and SQL
  • Mobile Dashboard – Android and IOS Platform


No of Beds – 1000

The Medical College is an ultra-modern hospital providing general and specialist healthcare. It caters to the health care needs of the regions of Dakshina Kannada & Northern Kerala. The services are provided at heavily subsidized rates and totally free to the poor and deserving patients. The Clinical departments are housed in Hospital Complex.


  • Aosta’s BackBone HIS is very comfortable to use and operate. We found many insightful tools in BackBone and departments like Finance, Front office, Lab and Pharmacy found the system to be very user friendly.

    Aosta’s backend team has given us excellent support after the roll out thus giving peace of mind when it comes to managing the complete IT backbone of KMCH.

    Kovai Medical Center and Hospital – Coimbatore
  • We have done a thorough evaluations of various HIS systems and finally engaged Aosta as they have the best product to us. We @ Yenepoya use Aosta BackBone across all our hospital streams as their system provide seamless experience to all the stakeholders within the hospital. The ease of use, contemporary best practices, tools like EMR & Mobile interface etc are some of the highlights of Aosta platform. We love to work with Aosta team.

    Yenepoya Medical College & Yenepoya Specialty Hospital – Mangalore