Case study

A reputed Hospital in Madurai signed up with Aosta to implement BackBone for digitizing the patient records and reducing the paper works


One of the reputed Hospitals in South India, located in Madurai.


Although the existing software had certain automated features, client found that the existing system was under-performing in many areas and users were dedicated to manual workforce with lots of manual entries and papers maintained.

They wanted a centralized Inventory management with Gate pass facilities and a system to prevent any financial losses due to expired medicines in nursing stations.  They were looking for a system which would give them a provision to make the lab results digitally available to the doctors in their own devices so that the delay in treatment is avoided.


After a careful consideration of their need and gap analysis made by our team, we have implemented our flagship product BackBone in their premises.

A few of their requirements were undertaken as a customization effort and was developed for them in the way they wanted it.

The following modules were deployed for the client benefits.

  • Front Office
  • Patient Accounting & Billing
  • Ward Management
  • Bed Management
  • Pharmacy
  • Operation Theatre
  • Medical Records
  • CSSD
  • Inventory
  • HR Payroll
  • Asset
  • Master Health Check-up
  • Radiology
  • Cardiology
  • Dietary
  • Canteen
  • Laboratory


BackBone could reduce their financial losses incurred due to the expired drugs by providing them reports on expiry and by triggering SMS alerts on the expiry of the batch stocks.  They were also able to track the reagents used in laboratories and operation theatres.

The request and approval methods in various modules improved their administrative efficiency.  BackBone’s Physician Desktop helped in reducing the delays in the treatment decisions as the results became digitally accessible by the doctors on their own devices once the test was completed.


  • Microsoft ASP.Net and SQL
  • Mobile Dashboard – Android and IOS Platform


No of Beds – 800

The hospital prides itself at its unflinching dedication towards delivering quality health care at an affordable cost to all. To achieve this they have set exacting benchmarks for themselves, whether in technology, services, and infrastructure or in the experienced medical fraternity they employ. They have also chosen to integrate hospital and clinical care with research and education, adding to it their unparalleled human and humane touch.


  • Aosta’s BackBone HIS is very comfortable to use and operate. We found many insightful tools in BackBone and departments like Finance, Front office, Lab and Pharmacy found the system to be very user friendly.

    Aosta’s backend team has given us excellent support after the roll out thus giving peace of mind when it comes to managing the complete IT backbone of KMCH.

    Kovai Medical Center and Hospital – Coimbatore
  • We have done a thorough evaluations of various HIS systems and finally engaged Aosta as they have the best product to us. We @ Yenepoya use Aosta BackBone across all our hospital streams as their system provide seamless experience to all the stakeholders within the hospital. The ease of use, contemporary best practices, tools like EMR & Mobile interface etc are some of the highlights of Aosta platform. We love to work with Aosta team.

    Yenepoya Medical College & Yenepoya Specialty Hospital – Mangalore