Hospital Management Software for Modern Healthcare

BackBone HMS is a comprehensive hospital management platform. It connects clinical, administrative, financial, and operational functions in one unified ecosystem. Built for healthcare organizations, it supports a digital first and paper free workflow across departments. With 25+ integrated modules, hospitals can standardize processes, improve visibility, strengthen governance, and deliver consistent, high quality patient care at every level.

  • AI Clinical Documentation
  • Medical Equipment Interfacing
  • PACS Imaging Integration
  • Multi-Branch BI Analytics
  • Contactless QR Workflows
  • Digital MAR Management
25+

Integrated Modules

200+

Healthcare Organizations Served

7+

Countries Presence

HIPAA & HL7

Compliant

AVA

AI-Powered

Built-In

BI Dashboard

Mobile & Web

Access

Why Hospitals Choose BackBone Hospital Management Software

Unified Healthcare Platform

Manage clinical, administrative, and financial operations through a single connected system.

Scalable for Every Healthcare Facility

Suitable for multi-specialty hospitals, specialty centers, hospital groups, and healthcare networks.

Real-Time Information Access

Access patient, operational, and financial data whenever and wherever required.

Flexible & Customizable

Configure modules, workflows, reports, and user roles based on organizational requirements.

Healthcare-Focused Expertise

Built on decades of experience serving healthcare organizations across multiple specialties.

Seamless Integration Capabilities

Connect with laboratory equipment, PACS, payment gateways, biometric systems, and third-party applications.

How BackBone HMS Improves Hospital Operations

Challenge
Solution
Outcome
Departments work separately
One connected system
Better coordination.
Data is entered again and again
Automated workflows
Less manual work
Patient details are hard to find
Real-time access
Faster decisions
Billing takes too much time
Integrated billing
Better accuracy
Beds and resources are hard to track
Smart management
Better utilization
Multiple branches are hard to manage
Centralized control
Easier growth
Consultations & Discharge Summary
AI-Powered Clinical Aids
Improves overall clinical efficiency

BackBone HMS 25+ Integrated Healthcare Modules

BackBone HMS connects every stage of the patient journey through integrated healthcare modules. From registration and consultations to diagnostics, treatment, billing, discharge, and follow up, it provides a seamless workflow that helps hospitals track patient movement, improve coordination, and deliver better patient care.

Front Office

Handle patient registration, enquiries, appointments, and reception activities.

Appointment Scheduling

Manage doctor slot creation, queueing, and OT scheduling to reduce wait times and avoid booking conflicts.

Online Doctor Appointment

Enable convenient appointment booking and scheduling for patients.

OP Billing

Manage outpatient consultations, services, and billing processes.

IP Billing

Automate inpatient billing, room charges, and package management.

Insurance Management

Simplify insurance approvals, claims processing, and reimbursement workflows.

Doctor Fee Accounting

Automate doctor fee calculations and settlement management.

HRMS

Manage employee records, attendance, payroll, and workforce operations.

EMR - Doctor's Desk

Digital clinical documentation with instant access to patient history and treatment records.

Medical Records (ICD Integration)

Maintain structured patient records with ICD-based clinical coding support.

Laboratory Management

Streamline sample tracking, diagnostics, and report generation workflows.

Radiology Management

Manage imaging requests, reporting, and radiology workflow coordination.

Cardiology Management

Support cardiac diagnostics, reporting, and patient assessment workflows.

Operation Theatre

Coordinate surgical scheduling, theatre utilization, and procedure documentation.

Pharmacy Management

Manage prescriptions, dispensing, inventory, and medication tracking.

Blood Bank

Track donor records, blood inventory, and transfusion requirements efficiently.

Physiotherapy

Monitor rehabilitation plans, therapy sessions, and patient progress.

Dietary

Manage patient nutrition plans, meal schedules, and dietary requirements.

Dialysis

Coordinate recurring dialysis treatments and patient care activities.

Master Health Checkup

Manage preventive health packages from registration through reporting.

Ward & Bed Management

Track bed occupancy, patient transfers, and ward availability in real time.

Inventory Management

Monitor stock levels, consumption, and replenishment of medical supplies.

Supply Chain Management

Manage procurement, vendor relationships, and inventory movement efficiently.

Asset Management

Track hospital equipment lifecycle, maintenance, and utilization.

CSSD

Monitor sterilization processes and instrument readiness across departments.

Canteen Management

Coordinate food services and meal distribution for patients and staff.

MIS Dashboard

Access real-time operational, clinical, and financial performance insights.

Issue Tracker

Record, assign, and resolve maintenance and operational support requests.

QR Code Integration

Simplify registration, feedback collection, and patient self-service interactions.

Patient Feedback

Collect and monitor patient experiences to support service improvements.

Loyalty Program

Strengthen patient engagement through rewards and retention initiatives.

Hospital Management System for Every Healthcare Role

Operational Visibility

Hospital Management

Gain visibility into occupancy, revenue, operational performance, and resource utilization.

Workflow Control

Medical Administrators

Monitor departmental activities, patient movement, and service delivery performance.

Clinical Efficiency

Doctors

Access EMR, prescriptions, diagnostic reports, and clinical documentation through a connected platform.

System Governance

IT Teams

Maintain centralized governance, integrations, security controls, and user management.

Care Coordination

Nursing Teams

Coordinate patient care activities, treatment schedules, and ward operations.

Revenue Management

Finance Teams

Manage billing, collections, insurance processing, and financial reporting.

Digital Transformation Tools for Modern Healthcare

Business Intelligence (BI)

Gain real-time visibility into hospital performance through dashboards, analytics, and operational insights for informed decision-making.

BackBone AVA

AI-powered voice assistant that helps doctors document consultations faster and improve clinical productivity.

QR Services

Simplify patient registration, feedback collection, and service access through secure QR-based digital interactions.

KIOSK Systems

Enable self-service patient check-ins, registration, and information access while reducing front-office workload.

Mobile Apps for Connected Healthcare

Empower healthcare providers, patients, and all stakeholders with dedicated mobile applications that provide secure access to information, workflows, and services from anywhere.

Mobile Dashboard

Monitor hospital performance in real time from anywhere, enabling management teams to track key operational metrics and make informed decisions quickly.

  • Real-Time Hospital Performance Monitoring
  • Department-Wise Performance Evaluation
  • Operational KPI Tracking
  • Faster Decision Making
  • Improved Revenue Visibility

Patient Portal

Give patients secure access to their healthcare information while improving communication and convenience throughout their care journey.

  • Access Medical Records & Test Results
  • View Prescriptions & Treatment History
  • Online Appointment Management
  • Secure Messaging with Doctors
  • Medication & Refill Reminders

EMR App for Doctors

Help doctors manage consultations efficiently with instant access to patient information and digital clinical documentation.

  • Consultation on the Move
  • Reduced Paperwork & Consultation Time
  • Access Complete Patient Records
  • Predefined Templates for Quick Notes
  • Consultation & Follow-Up Reminders

HRMS App

Simplify workforce management through a centralized platform for employee information, attendance, and daily HR operations.

  • Attendance Management
  • Leave Request Tracking
  • Employee Information Access
  • Workforce Activity Monitoring
  • Simplified HR Administration

Nurse Desk App

Support nursing teams with quick access to patient information, helping improve coordination, efficiency, and patient care quality.

  • Quick Access to Patient Details
  • Improved Team Communication
  • Treatment & Medication Coordination
  • Reduced Documentation Workload
  • Better Patient Care Delivery

Diet Desk App

Enable effective nutritional care through personalized diet planning, meal management, and dietary monitoring.

  • Personalized Diet Plans
  • Calorie & Nutrition Tracking
  • Meal Schedule Management
  • Fitness Progress Monitoring
  • Dietician & Nutrition Support

Reports & Analytics for Better Hospital Decision Making

Patient Reports
Monitor outpatient and inpatient registrations, admissions, discharges, appointments, occupancy, and patient movement.
Financial Reports
Track billing, collections, outstanding payments, insurance claims, concessions, refunds, and revenue across departments.
Laboratory & Diagnostic Reports
Review test volumes, turnaround time (TAT), pending investigations, pathology results, and equipment workload.
Pharmacy & Inventory Reports
Analyze medicine sales, stock levels, expiry tracking, purchase history, supplier performance, and inventory consumption.
Operation & Clinical Reports
Access operation theatre utilization, doctor productivity, consultation statistics, discharge summaries, and treatment outcomes.
Management Dashboards
View real-time KPIs, department performance, occupancy rates, revenue trends, and operational metrics across one or multiple hospital locations.

BackBone HMS Seamless Healthcare Integrations

BackBone HMS supports integrations across healthcare, financial, communication, and infrastructure systems.

Communication Integrations
WhatsApp SMS Photo Capturing Token Management KIOSK Systems
Clinical Integrations
Voice Recognition Digital Notes ICD/ICP CIMS SNOMED CT Digital Signatures
Laboratory & Diagnostic Integrations
Uni-Directional Interfaces Bi-Directional Interfaces Barcode Integration RFID Integration PACS RIS
Financial Integrations
Tally POS Systems Payment Gateways
Workforce Integrations
Biometric Integration
Healthcare Integrations
ABHA DMR CIMS

Designed for Healthcare Organizations of Every Scale

Multi-Specialty Hospitals
Corporate Hospital Groups
Medical Colleges & Teaching Hospitals
Specialty Hospitals
Nursing Homes
Diagnostic Centers
Healthcare Networks
Whether managing a single facility or a multi-location healthcare network, BackBone HMS provides the operational foundation required to support growth, governance, and connected healthcare delivery.

Governance, Security & Compliance

BackBone HMS is developed to support secure healthcare operations, controlled access, and healthcare interoperability.

Security Features

  • Role-Based Access Control (RBAC)
  • Audit Trails
  • Digital Signatures
  • Secure Authentication
  • Data Protection Controls

Healthcare Standards & Compliance

  • DICOM
  • SNOMED CT
  • ICD-10
  • HL7 International
  • HIPAA Compliant
  • Ayushman Bharat Digital Mission (M1, M2 & M3)
  • SOC 1 Type 1
  • SOC 1 Type 2
Empowering Healthcare with Trusted Digital Solutions
Medya Diagnostic Center (MDC) Iraq (multi-unit)
Shifa hospital Oman
Apollo KH Hospital Ranipet
Ushahkal Abhinav Institute of Medical Sciences (UAIMS) Sangli, Maharashtra
Vadamalayan Hospitals Madurai & Dindigul, Tamil Nadu.
Frontier Lifeline Hospital Chennai
SIMS Hospital Vadapalani, Chennai
Meenakshi Mission Hospital and Research Centre Madurai, Tamil Nadu
Caritas College of Nursing Kottayam, Kerala
GEM Hospital Chennai, Tamil Nadu
Kovai Medical Center and Hospital (KMCH) Coimbatore, Tamil Nadu

What Our Healthcare Clients Say About BackBone

Hayat Hospital is a 200 bedded, Multi-Super Speciality, tertiary care hospital, scientifically planned and strategically located at Lalganesh, Guwahati. Hayat Hospital has established itself as the region's best-known brand in private healthcare, synonymous with best-in-class patient experience and outcomes. Leveraging its track record for medical excellence, Hayat Hospital is committed to making a difference in people's lives through excellent patient care, steadily expanding its reach in markets where demand for quality care is strong and growing. Hayat Hospital is equipped with state-of-the-art technologies and the most advanced diagnostic tools sourced from top-of-the-line global manufacturers, backed by dedicated specialists with national and international expertise in the field of medical science.

Hayat Hospital adheres to national and international standards for healthcare. Hayat Hospital is Entry Level NABH (National Accreditation Board for Hospitals & Healthcare Providers) accredited and NABL (National Accreditation Board for Testing and Clinical Laboratories) accredited.

Hayat Hospital has implemented BACKBONE in August 2019. The implementation of the software was carried out smoothly by the team. We appreciate the effort put in by the team.

Bibhujit Rajkhowap
Asst Manager, Hayat Hospital
View Original Source

This is to inform that we have been using Aosta's BackBone HMIS software for our hospital and lab management for the past four years successfully. The product is found to be good and we found the system to be effective and efficient in handling patient detailed process. The company has good support infrastructure and are able to efficiently solve our issues in short time. Also Aosta Software have experienced engineers in the field of hospital domain.

As a head of IT i recommend this product to any potential hospital looking for a HMIS solution

Rajesh Karkera
Deputy Director, IT , Yenepoya University
View Original Source

We appreciate the software you have provided to us. We are happy with the system and able to visualize everything through your efficient system. We wish you every success and we wish that many more hospitals and likeminded institutions who wish to be transparent will adopt your system.

Sr. Cletus
Director, St. Joseph's General Hospital
View Original Source

Aosta’s BackBone HIS is very comfortable to use and operate. We found many insightful tools in BackBone and departments like Finance, Front office, Lab and Pharmacy found the system to be very user friendly.

Kovai Medical Center & Hospital

BackBone Healthcare Management Software Across India

Aosta provides Healthcare Management Software solutions for hospitals, medical centres, and healthcare organizations across India. Our BackBone platform supports healthcare providers in managing patient records, appointments, billing, clinical workflows, and administrative operations through a connected digital system.

Tamil Nadu
Karnataka
Kerala
Andhra Pradesh & Telangana
Maharashtra
Gujarat
Delhi NCR & North India
East India
Central India
  • Coimbatore
  • Chennai
  • Madurai
  • Tiruchirappalli (Trichy)
  • Salem
  • Tirunelveli
  • Erode
  • Vellore
  • Thanjavur
  • Hosur
  • Dindigul
  • Kanchipuram
  • Namakkal
  • Karur
  • Bengaluru
  • Mysuru
  • Mangaluru
  • Hubballi
  • Belagavi
  • Davanagere
  • Tumakuru
  • Shivamogga
  • Kochi
  • Thiruvananthapuram
  • Kozhikode
  • Thrissur
  • Kollam
  • Kannur
  • Hyderabad
  • Visakhapatnam
  • Vijayawada
  • Guntur
  • Tirupati
  • Warangal
  • Nellore
  • Mumbai
  • Pune
  • Nagpur
  • Nashik
  • Aurangabad (Chhatrapati Sambhajinagar)
  • Kolhapur
  • Thane
  • Ahmedabad
  • Surat
  • Vadodara
  • Rajkot
  • Gandhinagar
  • Delhi
  • Noida
  • Gurugram
  • Ghaziabad
  • Faridabad
  • Jaipur
  • Chandigarh
  • Lucknow
  • Kanpur
  • Dehradun
  • Kolkata
  • Bhubaneswar
  • Guwahati
  • Ranchi
  • Patna
  • Indore
  • Bhopal
  • Raipur
  • Jabalpur

Transform Hospital Operations with BackBone HMS

Unify departments, standardize workflows, improve visibility, and support better healthcare delivery through a hospital management platform built specifically for healthcare organizations.

Frequently Asked Questions About HIMS Software

A Hospital Information Management System (HIMS) is a comprehensive health information system that assists hospitals in handling healthcare related processes and workflows by means of a centralized digital platform.

BackBone HIMS enables seamless integration of patient information across different departments, simplifying tasks like patient management, billing, diagnostics, reporting, and administration on a single healthcare ERP platform.

BackBone HMS can be used in multispeciality hospitals, medical college hospitals, specialty healthcare centres, healthcare groups and expanding healthcare organizations that want to digitalize their operations.

Yes. Healthcare providers can leverage integrated EMR features in BackBone HMS to store patient information, treatment history, clinical documentation, and diagnostic data in a centralized location.

Yes. The platform aims to enable healthcare providers with multiple sites to function as a single entity while offering them a unified view and reporting and management system.

Yes. BackBone HIMS enables integration with PACS, RIS, ABHA, Tally, payment gateway, biometric systems, SMS, WhatsApp and other healthcare technology solutions.

Yes. It can be integrated with RBAC, audit trails for secure tracking, data protection controls, and conforms to industry standards like HL7, DICOM, ICD-10, SNOMED CT, HIPAA compliance and ABDM (M1–M3). In addition, SOC 1 readiness is offered.

Yes. The platform can be tailored to meet the needs of various healthcare institutions in terms of their clinical and operational and administrative needs.

The time to implement is dependent on hospital size, number of departments, complexity of the hospital's workflow, the integrations and deployment requirements. Aosta's team is closely connected with healthcare organizations to ensure a structured implementation process.

Yes. It provides centralized control, multiple branch reporting, role based access from different locations, and enterprise scale deployment for the hospital network and chains.

Real time KPIs, operational and financial analytics, custom reports and drill downs are available via built-in BI dashboards for management decisions and performance monitoring.

Yes. Integrated OP/IP billing, tariff and package management, insurance pre-authorization, claim creation and settlements optimize revenue cycle and minimise claim mistakes.

We offer both On-Premises and Cloud deployment models for different healthcare organizations. The On-Premises model is best suited to hospitals that want to host their applications and data on their own data centre, and also pay a one-time licensing fee after the warranty period for an Annual Maintenance Contract (AMC). The Cloud model is based on per user subscription with Basic, Standard or Professional plans. We also charge one time implementation and setup fee.
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