Pharmacy Software Platform
Aosta’s BackBone HMS delivers integrated healthcare management software for hospitals, clinics, laboratories, pharmacies, and medical colleges across India. With BackBone AVA, BI dashboards, KIOSK systems, and QR services, it connects clinical, operational, and administrative workflows through one secure, scalable platform to improve efficiency and patient care.
Integrated Modules
Healthcare Organizations Served
Countries Served
Compliant
AI-Powered
BI Dashboard
Access
BackBone Advantages for Modern Healthcare Organizations
BBCloud & On-Premises Deployment
BBCloud offers secure healthcare software access anytime, anywhere, with flexible on-premises deployment options for hospitals, clinics, and healthcare networks.
Complete Healthcare Workflow Management
BackBone connects patient care, clinical operations, diagnostics, billing, pharmacy, and administration through one integrated healthcare management platform.
25+ Integrated Healthcare Modules
BackBone provides 25+ healthcare modules covering HMS, CMS, EMR, EHR, LIMS, pharmacy, billing, and operational workflows for healthcare organizations.
Healthcare Integration & Interoperability
BackBone enables seamless integration with healthcare systems, medical devices, HL7, DICOM, PACS, laboratory systems, and third-party applications.
Advanced Clinical Documentation & EMR
BackBone supports doctors with digital patient records, electronic prescriptions, clinical documentation, and streamlined EMR workflows for better care delivery.
Real-Time Analytics & Multi-Location Management
BackBone provides healthcare dashboards, MIS reports, and centralized management for hospitals, clinics, and healthcare networks across multiple locations.
Comprehensive Healthcare Management Software for India
Deliver seamless patient care and operational excellence with BackBone's integrated healthcare software solutions across India.
Complete BackBone Hospital Management System Modules
BackBone Front Office
Handles OP/IP, emergency and daycare registration with UHID search, appointment conversion, patient photo/ID capture, referral details, VIP/MLC tagging, barcode support, consultation tariffs, concessions, deposits, outstanding and registration reports.
BackBone Online Doctor Appointment
Manages doctor-wise slots, token generation, online/telephone/walk-in appointments, slot blocking, cancellations, rescheduling and queue handling. Supports appointment-to-registration conversion, SMS notifications, doctor-wise appointment reports and OT scheduling.
BackBone Patient Feedback
Collects OP/IP patient feedback through the Patient Portal and QR-based workflows. Supports department-specific feedback, post-discharge feedback links, digital submission and centralized feedback records for monitoring patient experience across hospital services.
BackBone OP Billing
Processes outpatient service billing with deposits, concessions, refunds, outstanding payments, package billing and multiple payment modes. Supports barcode billing, configurable tariffs, consultation pricing, cost estimates and automatic service posting from EMR.
BackBone IP Billing
Handles inpatient billing throughout admission, including room charges, services, packages, deposits, concessions, credit limits and final settlement. Supports automatic charge posting, bed-wise tariffs, OT/doctor charges, pending-service controls and deposit refund processing.
BackBone Insurance Management
Manages TPA, corporate and government scheme billing with separate tariffs, service codes and authorization workflows. Supports IP/OP pre-authorization, enhancements, document uploads, claim processing, approval tracking and TPA-wise outstanding and MIS reports.
BackBone Doctor Fee Accounting
Calculates doctor fees and incentives using configured percentage or fixed-amount rules. Supports deductions, TDS, guaranteed payments, service-wise and doctor-wise calculations, approval workflows, payment periods, bank details and doctor revenue/settlement reports.
BackBone Laboratory Management
Manages laboratory investigations from order and specimen collection to result verification and reporting. Supports barcode-based samples, STAT tests, result templates, analyzer integration, delta checks, digital signatures, amendments, TAT tracking, reagent usage and patient-history reports.
BackBone Radiology
Handles radiology requests, scheduling, reporting and result approval with STAT priority, equipment tagging, reporting templates, barcode requests and digital signatures. PACS integration enables image access through EMR, while TAT and patient-history reports support diagnostic monitoring.
BackBone Cardiology
Manages cardiology requests, scheduling, result entry and verification using configurable cardiologist templates. Supports STAT requests, equipment tagging, barcode identification, impressions, digital signatures, cancellation controls, patient history and TAT-based reporting.
BackBone Medical Records – ICD Integration
Manages medical records with ICD-based diagnosis and procedure coding, file tracking, barcode/RFID identification, rack allocation and record movement. Supports OP/IP file requests, checklist verification, missing-file tracking, digital scanning and DMR integration.
BackBone EMR – Physician Desktop
Provides doctors with patient history, diagnoses, investigations, prescriptions, notes and ICD information in one clinical workspace. Supports configurable templates, digital signatures, order sets, STAT requests, MAR, cross-consultation, virtual consultation and clinical documentation.
BackBone OP Pharmacy Management
Handles OP prescriptions, billing and dispensing with multi-store support, barcode scanning, batch/expiry selection, brand/generic medicines, taxes and discounts. Supports EMR prescriptions, returns, cancellations, purchase orders, GRN, stock transfers and pharmacy reports.
BackBone IP Pharmacy Management
Processes inpatient medication requests from Ward and EMR with store selection, dosage, frequency and start-time controls. Supports MAR workflows, issued-drug tracking, batch/expiry management, returns, discharge medication changes and integration with ward and billing.
BackBone Ward & Bed Management
Provides ward-wise patient and bed dashboards with admission, allocation, transfer and occupancy tracking. Supports clinical orders, STAT requests, MAR, vitals, nurse notes, patient transfers, wheelchair requests, discharge controls, incident records and digitally signed discharge summaries.
BackBone Operation Theatre
Manages OT scheduling, PAC, surgery workflows, operation records, anesthesia documentation and resource allocation. Supports surgeon validation, pre/post-operative checklists, RFID-based timing, surgeon/anesthetist records, equipment tracking, OT charges and automatic doctor-fee posting.
BackBone Inventory Management
Controls hospital procurement, stock, transfers, issues and consumption with item, supplier, batch/serial and GST configuration. Supports purchase indents, POs, GRNs, returns, stock adjustments, inter-store transfers, replenishment levels, consignment stock and Tally integration.
BackBone Asset Management
Maintains asset records with unique asset numbers, location, department, custodian and purchase details. Supports sub-assets, AMC, preventive maintenance, repair requests, gate passes, insurance claims, condemnation, resale and complete asset maintenance history.
BackBone HRMS
Manages employee records, departments, shifts, attendance, leave, rosters, salary structures and payroll. Supports employee documents, statutory details, biometric attendance, allowances, deductions, contract/monthly salary processing and employee, attendance, leave and payroll reports.
BackBone Issue Tracker
Provides a centralized workflow to record hospital operational issues, assign responsibilities and monitor resolution status. Issues can be tracked across departments with ownership and progress visibility, helping teams maintain a structured record of operational concerns and their resolution..
BackBone MIS Reports
Provides management dashboards covering OP/IP volumes, occupancy, billing collections, pharmacy, inventory, laboratory TAT, OT utilization, ward discharge and HR metrics. Supports real-time data, KPI tracking, visualization, cross-module analytics, filters and multi-centre monitoring.
BackBone Medical Records (MRD)
Controls physical medical-record movement between wards and MRD using UHID, barcode/RFID and rack tracking. Supports file requests, checklist verification, missing-file remarks, diagnosis/procedure coding, file status tracking, scanning and digital storage through DMR integration.
BackBone CSSD
Manages sterile-supply workflows including kit creation, sterilization, autoclaving, reprocessing, sterile-store movement, issue and returns. Supports equipment parameters, approval workflows, reusable-item processing, set assembly/breakdown, condemnation and integration with Ward, OT, Inventory and Asset modules.
BackBone Dietary
Manages patient diet planning through diet items, calorie tagging, diet groups and fixed menus. Supports ward requests, priority marking, diet changes, approvals, complementary diets, automatic menu posting, barcode labels, billing, returns, counselling workflows and diet-related reports.
BackBone Canteen
Manages hospital canteen inventory, food preparation, billing and daily production. Supports multiple stores, GRN, supplier returns, preparation targets, stock adjustments, employee billing, KOT generation, token printing, package billing, payment modes, transfers and canteen inventory reports.
BackBone Master Health Checkup
Manages package-based health checkup workflows from appointment and registration through billing and investigations. Supports configurable packages, service inclusions, doctor assignment, MHC numbers, patient-type pricing, automatic OP billing integration, Laboratory/Diagnostic orders and package status reporting.
BackBone Physiotherapy
Manages OP and IP physiotherapy service requests, scheduling and completion. Supports configurable services, Ward and Billing integration, approval-based cancellations, predefined recurring IP services, request status tracking and reports covering completed, pending and cancelled physiotherapy services.
BackBone Blood Bank
Manages donor registration, screening, blood collection, component processing, inventory, cross-matching, issue and transfusion workflows. Supports donor history, barcode labels, blood-component requests, expiry tracking, returns, discarded units, apheresis, analyzer integration and blood-bank reports.
BackBone Dialysis Module
Manages dialysis patient records, recurring and rescheduled sessions, treatment documentation, laboratory information and treatment history. Supports real-time treatment-data capture from dialysis equipment, billing and insurance workflows, critical-condition alerts, missed-appointment notifications and dialysis reports.
Intelligent Platform Features for Connected Healthcare
BackBone goes beyond core healthcare management by delivering intelligent platform capabilities that improve clinical decision making, operational efficiency, patient engagement, and digital healthcare experiences.
Business Intelligence
Transform healthcare data into actionable insights with real time dashboards and advanced reporting. Monitor clinical, financial, and operational performance to make informed decisions, improve efficiency, and support long term organizational growth.
Included Features:
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Real Time Dashboards
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Custom MIS Reports
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KPI & Performance Monitoring
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Financial & Operational Analytics
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Data Driven Decision Making
BackBone AVA
Enhance clinical productivity with BackBone AVA, an AI-powered virtual assistant that helps healthcare professionals streamline documentation, summarize patient information, and improve workflow efficiency.
Included Features:
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AI Assisted Clinical Documentation
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Patient Summary Generation
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Discharge Summary Assistance
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Intelligent Clinical Support
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Improved Care Efficiency
QR Services
Simplify patient interactions with QR enabled digital services that reduce paperwork and provide instant access to healthcare information throughout the patient journey.
Included Features:
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QR Based Patient Registration
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Digital Report Access
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Electronic Prescription Sharing
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Feedback Collection
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Secure Patient Information Access
Next-Gen Mobile Apps
Enable healthcare professionals and patients to stay connected with secure mobile applications that provide anytime, anywhere access to healthcare services and operational workflows.
Included Features:
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Doctor Mobile App
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Patient Mobile App
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Employee Mobile App
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Appointment Management
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Secure Healthcare Access
KIOSK Systems
Improve patient convenience and reduce waiting times with self service kiosks that streamline registration, appointments, payments, and other hospital services.
Included Features:
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Self Service Registration
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Appointment Check-In
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Bill Payment
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Patient Queue Management
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Faster Front Office Operations
Smart Healthcare Integration Ecosystem
Connect BackBone with your existing healthcare, communication, and financial systems for a unified operational experience.
Common Healthcare Challenges Solved by BackBone
How HMS Connects India’s Healthcare Operations
Healthcare software is no longer only a technology upgrade; it has become an important part of managing modern healthcare organizations.
For Hospitals
- Improve operational efficiency
- Manage multiple departments
- Reduce manual processes
- Improve revenue visibility
For Doctors
- Access complete patient history
- Reduce documentation workload
- Improve clinical workflows
For Patients
- Faster healthcare access
- Better communication
- Connected healthcare experience
For Administrators
- Real-time monitoring
- Better resource management
- Data-driven planning
Complete Healthcare Workflow Management With BackBone
BackBone connects every stage of the patient journey through an integrated healthcare platform.
Ushahkal Abhinav Institute of Medical Sciences (UAIMS)
Sangli, Maharashtra
Vadamalayan Hospitals
Madurai & Dindigul, Tamil Nadu.
Frontier Lifeline Hospital
Chennai
SIMS Hospital
Vadapalani, Chennai
Meenakshi Mission Hospital and Research Centre
Madurai, Tamil Nadu
Caritas College of Nursing
Kottayam, Kerala
GEM Hospital
Chennai, Tamil Nadu
Kovai Medical Center and Hospital (KMCH)
Coimbatore, Tamil Nadu
Medya Diagnostic Center (MDC)
Iraq (multi-unit)
Shifa hospital
Oman
Apollo KH Hospital
Ranipet
Standards & Certifications, Security & Healthcare Compliance
Security Features:
- Role Based Access Control (RBAC)
- End to End Data Encryption
- Cloud & On-Premises Security
- Backup & Disaster Recovery
- Secure healthcare data management
- Audit trails
Healthcare Standards & Integrations
DICOM
SNOMED CT
ICD-10
HL7 International
HIPAA Compliant
Ayushman Bharat Digital Mission (M1, M2 & M3)
SOC 1 Type 1- SOC 1 Type 2
What Our Healthcare Clients Say About BackBone
Aosta’s BackBone HIS is very comfortable to use and operate. We found many insightful tools in BackBone and departments like Finance, Front office, Lab and Pharmacy found the system to be very user friendly.
Hayat Hospital has implemented BACKBONE in August 2019. The implementation of the software was carried out smoothly by the team. We appreciate the effort put in by the team.
This is to inform that we have been using Aosta's BackBone HMIS software for our hospital and lab management for the past four years successfully. The product is found to be good and we found the system to be effective and efficient in handling patient detailed process.
We appreciate the software you have provided to us. We are happy with the system and able to visualize everything through your efficient system. We wish you every success...
India’s Shift Towards Digital Healthcare Solutions
India's healthcare ecosystem is undergoing rapid transformation. With increasing patient expectations, growing healthcare networks, and the need for connected medical services, healthcare organizations are moving towards integrated digital healthcare platforms.
BackBone helps hospitals, clinics, laboratories, and healthcare networks adapt to this changing environment with connected workflows, digital records, automation, and real-time insights.
Healthcare in India: From Growth to Digital Transformation
India's healthcare ecosystem is expanding with thousands of hospitals, clinics, laboratories, and medical institutions managing millions of patient interactions every day.
As healthcare organizations grow, managing departments, patient information, billing, diagnostics, and operations through traditional methods becomes increasingly challenging.
BackBone helps organizations manage this growth through a centralized healthcare management platform.
Traditional Healthcare Records
- Paper-based patient files
- Limited accessibility
- Manual record maintenance
- Difficulty tracking patient history
- Electronic Medical Records (EMR)
- Electronic Health Records (EHR)
- Centralized patient information
- Secure access across departments
Modern hospitals no longer operate as individual departments.
Today's healthcare organizations require seamless connectivity between:
BackBone connects these workflows through one integrated healthcare platform.
Without digital systems, organizations struggle with
- Delayed reporting
- Limited performance visibility
- Manual analysis
- Real-time dashboards
- MIS reports
- Department analytics
- Operational insights
Today's patients expect:
BackBone supports patient-focused healthcare through:
Serving Healthcare Organizations Across India
With a growing presence in leading healthcare markets, BackBone helps organizations modernize operations, improve patient care, and achieve digital transformation through one integrated healthcare platform.
Discover our healthcare software solutions in your state:
Ready to Transform Your Healthcare Organization
Empower your healthcare organization with intelligent, secure, and scalable healthcare software solutions from Aosta. Our experts are ready to understand your operational goals, recommend the right BackBone solutions, and support your digital transformation journey.
