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Comprehensive Healthcare Management Software for Karnataka
Support Karnataka healthcare organizations with BackBone's integrated software for hospitals, clinics, laboratories, pharmacies, and medical institutions.
Complete BackBone Hospital Management System Modules
BackBone Front Office
Handles OP/IP, emergency and daycare registration with UHID search, appointment conversion, patient photo/ID capture, referral details, VIP/MLC tagging, barcode support, consultation tariffs, concessions, deposits, outstanding and registration reports.
BackBone Online Doctor Appointment
Manages doctor-wise slots, token generation, online/telephone/walk-in appointments, slot blocking, cancellations, rescheduling and queue handling. Supports appointment-to-registration conversion, SMS notifications, doctor-wise appointment reports and OT scheduling.
BackBone Patient Feedback
Collects OP/IP patient feedback through the Patient Portal and QR-based workflows. Supports department-specific feedback, post-discharge feedback links, digital submission and centralized feedback records for monitoring patient experience across hospital services.
BackBone OP Billing
Processes outpatient service billing with deposits, concessions, refunds, outstanding payments, package billing and multiple payment modes. Supports barcode billing, configurable tariffs, consultation pricing, cost estimates and automatic service posting from EMR.
BackBone IP Billing
Handles inpatient billing throughout admission, including room charges, services, packages, deposits, concessions, credit limits and final settlement. Supports automatic charge posting, bed-wise tariffs, OT/doctor charges, pending-service controls and deposit refund processing.
BackBone Insurance Management
Manages TPA, corporate and government scheme billing with separate tariffs, service codes and authorization workflows. Supports IP/OP pre-authorization, enhancements, document uploads, claim processing, approval tracking and TPA-wise outstanding and MIS reports.
BackBone Doctor Fee Accounting
Calculates doctor fees and incentives using configured percentage or fixed-amount rules. Supports deductions, TDS, guaranteed payments, service-wise and doctor-wise calculations, approval workflows, payment periods, bank details and doctor revenue/settlement reports.
BackBone Laboratory Management
Manages laboratory investigations from order and specimen collection to result verification and reporting. Supports barcode-based samples, STAT tests, result templates, analyzer integration, delta checks, digital signatures, amendments, TAT tracking, reagent usage and patient-history reports.
BackBone Radiology
Handles radiology requests, scheduling, reporting and result approval with STAT priority, equipment tagging, reporting templates, barcode requests and digital signatures. PACS integration enables image access through EMR, while TAT and patient-history reports support diagnostic monitoring.
BackBone Cardiology
Manages cardiology requests, scheduling, result entry and verification using configurable cardiologist templates. Supports STAT requests, equipment tagging, barcode identification, impressions, digital signatures, cancellation controls, patient history and TAT-based reporting.
BackBone Medical Records – ICD Integration
Manages medical records with ICD-based diagnosis and procedure coding, file tracking, barcode/RFID identification, rack allocation and record movement. Supports OP/IP file requests, checklist verification, missing-file tracking, digital scanning and DMR integration.
BackBone EMR – Physician Desktop
Provides doctors with patient history, diagnoses, investigations, prescriptions, notes and ICD information in one clinical workspace. Supports configurable templates, digital signatures, order sets, STAT requests, MAR, cross-consultation, virtual consultation and clinical documentation.
BackBone OP Pharmacy Management
Handles OP prescriptions, billing and dispensing with multi-store support, barcode scanning, batch/expiry selection, brand/generic medicines, taxes and discounts. Supports EMR prescriptions, returns, cancellations, purchase orders, GRN, stock transfers and pharmacy reports.
BackBone IP Pharmacy Management
Processes inpatient medication requests from Ward and EMR with store selection, dosage, frequency and start-time controls. Supports MAR workflows, issued-drug tracking, batch/expiry management, returns, discharge medication changes and integration with ward and billing.
BackBone Ward & Bed Management
Provides ward-wise patient and bed dashboards with admission, allocation, transfer and occupancy tracking. Supports clinical orders, STAT requests, MAR, vitals, nurse notes, patient transfers, wheelchair requests, discharge controls, incident records and digitally signed discharge summaries.
BackBone Operation Theatre
Manages OT scheduling, PAC, surgery workflows, operation records, anesthesia documentation and resource allocation. Supports surgeon validation, pre/post-operative checklists, RFID-based timing, surgeon/anesthetist records, equipment tracking, OT charges and automatic doctor-fee posting.
BackBone Inventory Management
Controls hospital procurement, stock, transfers, issues and consumption with item, supplier, batch/serial and GST configuration. Supports purchase indents, POs, GRNs, returns, stock adjustments, inter-store transfers, replenishment levels, consignment stock and Tally integration.
BackBone Asset Management
Maintains asset records with unique asset numbers, location, department, custodian and purchase details. Supports sub-assets, AMC, preventive maintenance, repair requests, gate passes, insurance claims, condemnation, resale and complete asset maintenance history.
BackBone HRMS
Manages employee records, departments, shifts, attendance, leave, rosters, salary structures and payroll. Supports employee documents, statutory details, biometric attendance, allowances, deductions, contract/monthly salary processing and employee, attendance, leave and payroll reports.
BackBone Issue Tracker
Provides a centralized workflow to record hospital operational issues, assign responsibilities and monitor resolution status. Issues can be tracked across departments with ownership and progress visibility, helping teams maintain a structured record of operational concerns and their resolution..
BackBone MIS Reports
Provides management dashboards covering OP/IP volumes, occupancy, billing collections, pharmacy, inventory, laboratory TAT, OT utilization, ward discharge and HR metrics. Supports real-time data, KPI tracking, visualization, cross-module analytics, filters and multi-centre monitoring.
BackBone Medical Records (MRD)
Controls physical medical-record movement between wards and MRD using UHID, barcode/RFID and rack tracking. Supports file requests, checklist verification, missing-file remarks, diagnosis/procedure coding, file status tracking, scanning and digital storage through DMR integration.
BackBone CSSD
Manages sterile-supply workflows including kit creation, sterilization, autoclaving, reprocessing, sterile-store movement, issue and returns. Supports equipment parameters, approval workflows, reusable-item processing, set assembly/breakdown, condemnation and integration with Ward, OT, Inventory and Asset modules.
BackBone Dietary
Manages patient diet planning through diet items, calorie tagging, diet groups and fixed menus. Supports ward requests, priority marking, diet changes, approvals, complementary diets, automatic menu posting, barcode labels, billing, returns, counselling workflows and diet-related reports.
BackBone Canteen
Manages hospital canteen inventory, food preparation, billing and daily production. Supports multiple stores, GRN, supplier returns, preparation targets, stock adjustments, employee billing, KOT generation, token printing, package billing, payment modes, transfers and canteen inventory reports.
BackBone Master Health Checkup
Manages package-based health checkup workflows from appointment and registration through billing and investigations. Supports configurable packages, service inclusions, doctor assignment, MHC numbers, patient-type pricing, automatic OP billing integration, Laboratory/Diagnostic orders and package status reporting.
BackBone Physiotherapy
Manages OP and IP physiotherapy service requests, scheduling and completion. Supports configurable services, Ward and Billing integration, approval-based cancellations, predefined recurring IP services, request status tracking and reports covering completed, pending and cancelled physiotherapy services.
BackBone Blood Bank
Manages donor registration, screening, blood collection, component processing, inventory, cross-matching, issue and transfusion workflows. Supports donor history, barcode labels, blood-component requests, expiry tracking, returns, discarded units, apheresis, analyzer integration and blood-bank reports.
BackBone Dialysis Module
Manages dialysis patient records, recurring and rescheduled sessions, treatment documentation, laboratory information and treatment history. Supports real-time treatment-data capture from dialysis equipment, billing and insurance workflows, critical-condition alerts, missed-appointment notifications and dialysis reports.
Healthcare Organizations We Serve Across Karnataka
Karnataka’s healthcare sector requires connected solutions that can support diverse operational needs across clinical care, diagnostics, administration, and patient services. BackBone helps organizations streamline workflows and coordinate essential healthcare operations through one integrated platform.
Multi-Specialty Hospitals
Manage multiple specialties, inpatient services, diagnostics, pharmacy, billing, insurance, and administration through one connected platform.
Specialty Hospitals
Support focused clinical services with connected patient records, appointments, diagnostics, pharmacy, and billing management.
Medical Colleges & Teaching Hospitals
Connect patient care, clinical departments, medical records, diagnostics, and hospital administration through an integrated system.
Diagnostic Laboratories
Manage sample collection, laboratory processing, equipment integration, result reporting, and patient information through connected systems.
Clinics & Polyclinics
Simplify appointments, consultations, patient records, prescriptions, billing, and follow-up services through integrated clinic management.
Pharmacies & Pharmacy Networks
Manage prescriptions, medicine inventory, procurement, dispensing, and billing across retail, hospital, and pharmacy network operations.
Complete Clinical Workspace for Better Clinical Decisions
BackBone connects healthcare teams with the information and workflows they need to work efficiently.
Administrators: Manage operations, resources, and reports.
Doctors: Access patient and clinical information.
Care Teams: Coordinate ward and inpatient workflows.
Laboratories: Manage samples, testing, and results.
Pharmacy Teams: Manage prescriptions, inventory, and dispensing.
Patients: Enjoy smoother appointments and services.
Turning Healthcare Data into Actionable Insights
BackBone brings operational data together to support informed healthcare decisions.
Operational Performance: Monitor hospital activities and understand overall operational performance
Management Reporting: Access structured MIS reports for informed management planning.
Business Intelligence: Use BI dashboards for clearer healthcare data analysis.
Departmental Coordination: Gain visibility across key hospital departments and activities.
Resource Planning: Support effective planning for hospital resources and services.
Better Patient Experience, From First Visit to Follow-Up
BackBone connects key patient services to create a smoother healthcare journey.
Easy Appointments: Simplify appointment scheduling.
Connected Care: Link consultations, records, and diagnostics.
Faster Services: Connect pharmacy and billing workflows.
Digital Access: Make patient services more convenient.
Patient Feedback: Capture feedback and improve experiences.
Support effective planning for hospital resources and services.
Customizable Healthcare Management
BackBone can be adapted to different hospital departments, healthcare services, and organizational structures, allowing teams to configure workflows according to their operational requirements.
Mobile & Web Accessibility
Give authorized healthcare teams access to relevant information and supported workflows through mobile and web platforms, extending digital access beyond fixed workstations.
Seamless System Integration
Connect BackBone with supported laboratory equipment, PACS, DICOM, payment gateways, biometric systems, and other third-party technologies to facilitate information exchange.
Business Intelligence & MIS Reporting
Choose cloud or on-premises deployment based on your organization's infrastructure, IT environment, and operational requirements.
Flexible Deployment Options
Choose cloud or on-premises deployment based on your organization's infrastructure, operational requirements, and IT environment.
Scalable Healthcare Operations
Support changing organizational requirements as healthcare operations expand across departments, services, users, and facilities, while maintaining connected workflows and information.
Standards & Certifications, Security & Healthcare Compliance
Security Features:
- Role Based Access Control (RBAC)
- End to End Data Encryption
- Cloud & On-Premises Security
- Backup & Disaster Recovery
- Secure healthcare data management
- Audit trails
Healthcare Standards & Integrations
DICOM
SNOMED CT
ICD-10
HL7 International
HIPAA Compliant
Ayushman Bharat Digital Mission (M1, M2 & M3)
SOC 1 Type 1
SOC 1 Type 2
What Our Healthcare Clients Say About BackBone
BackBone Healthcare Software Across Karnataka
BackBone supports healthcare organizations across Karnataka's key healthcare areas, helping hospitals, clinics, laboratories, pharmacies, and medical colleges manage connected digital workflows.
Schedule a Free BackBone Healthcare Software Demo
Discuss your current healthcare operations and software requirements with our team to understand how BackBone can fit your organization's needs and priorities.